Return Policy
Last Revised: October 28, 2024
We are committed to customer satisfaction and offer a flexible return policy to ensure a positive shopping experience.
1. Eligibility for Returns
To qualify for a return, items must be:
- Returned within 30 days of purchase
- In original, unused condition with all tags and packaging intact
2. Non-Returnable Items
Certain items may not be eligible for return, including:
- Custom or personalized products
- Perishable goods
- Sale items
3. Return Process
To initiate a return:
- Contact our support team with your order number and reason for the return.
- Pack the item securely and follow the return instructions provided.
4. Refunds
Once we receive and inspect the item, a refund will be processed to the original payment method within 5-7 business days. Please note that shipping fees may not be refundable.